50% OFF SHIPPING FOR ORDERS OVER 45.00$! (see details)

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Shipping, Pick-up & Return policies


 

Where do you ship?

Standard shipping is available across Canada. 

Is there a Shipping Discount?

GET 50% OFF SHIPPING when you order 45.00$ or more (before tax).

How do I get a Shipping Estimate?

Select your products, head to your Shopping Cart and enter your Postal Code and Province in the ESTIMATE SHIPPING AND TAX section.

What’s the Delivery Delay?

All orders are freshly produced and shipped within the first 48 business hours following their reception. Coffees are specially roasted for you to ensure optimum freshness with every order.

Canada Post delays : 1 day local, 1-3 days regional and 2- 7 days national.

Natflex delays : Up to 5 days local and regional.

For special Next Day delivery, please call for us to see what is possible 514 381-2571, 1-800-268-3772 Ext: 258 or [email protected]

Are Minimum Orders required?

We're happy to say that no minimums are required!

How can I Track my Order? 

You’ll receive a Tracking Number with your Shipment Confirmation email on the day of shipment. Depending on your chosen delivery method, simply enter the provided Tracking Number on the CANADA POST or NATFLEX websites. If you need help tracking your package, please fill out the form below or contact us by phone.

Shipping Methods

Canada Post : 1 day local,  1-3 days regional and 2 to 7 days national

Natflex : Up to 5 days local and regional. If this option is selected, your package will automatically be left at your door if absent at the time of delivery.

Return Policy

Your satisfaction is extremely important to us. If you’re experiencing an issue with your order, please immediately contact our Customer Service Department : 514 381-2571, 1-800-268-3772 Ext: 258 before making a return. Depending on the nature of the situation, we may refund returns made within 30 days (minus shipping and handling). 

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