Shipping & Return policies


Where do you ship?

Standard shipping is available across Canada. 

Is there a Shipping Discount?

The larger your order, the better your shipping rate! Shipping rates are calculated based on the order's Subtotal *after discounts and TERRA points.

- Order of 44.99$ or less: Full shipping fees

- Order of 45.00$ to 74.99$: Reduced shipping fees

- Order of 75.00$ or more: FREE or Reduced shipping (based on location*) 

*View Shipping Fees

How do I get a Shipping Estimate?

Select your products, head to your Shopping Cart and enter your Postal Code and Province in the ESTIMATE SHIPPING AND TAX section.

What is the Delivery Delay?

All orders are freshly produced and shipped within the first 48 business hours following their reception. Coffees are specially roasted for you to ensure optimum freshness with every order.

Local 1 day  -  Regional Up to 3 days  -  National Up to 7 days

For special Next Day delivery, please call for us to see what is possible 514 381 2571, 1 800 268 3772 Ext: 226 or [email protected]

Are Minimum Orders required?

We're happy to say that no minimums are required!

How can I Track my Order? 

You’ll receive a Tracking Number with your Shipment Confirmation email on the day of shipment. Simply enter the provided Tracking Number on the CANADA POST website. If you need help tracking your package, please fill out the form below or contact us by phone : 514 381 2571, 1 800 267 3772 Ext: 226 or [email protected]

Shipping Method

Canada Post - Expedited

Return Policy

Your satisfaction is extremely important to us. If you’re experiencing an issue with your order, please immediately contact our Customer Service Department : 514 381 2571, 1 800 268 3772 Ext: 258 before making a return. Depending on the nature of the situation, we may refund returns made within 30 days (minus shipping and handling). 


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